customer support is beyond terrible. ordered from them a few years back. took a couple of emails and messages on ig for them to even reply and they only replied because i left a public comment on one of their posts on ig.
They said they sent it initially but must have gotten lost in transit. they resent a new pair which took another 3 weeks to arrive and arrived 6 weeks after I had placed the initial order, a day before I had to fly to my competition. Definitely not recommended.